{"id":10405,"date":"2019-03-01T07:38:34","date_gmt":"2019-03-01T07:38:34","guid":{"rendered":"https:\/\/kawaius.com\/?page_id=10405"},"modified":"2025-04-24T01:53:58","modified_gmt":"2025-04-24T08:53:58","slug":"technical-support-division","status":"publish","type":"page","link":"https:\/\/kawaius.com\/technical-support-division\/","title":{"rendered":"Technical Support Division"},"content":{"rendered":"<div class=\"row row-full-width align-center\"  id=\"row-1466438891\">\n\n\t<div id=\"col-1247992201\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_537853939\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover box-shadow-4 dark\" style=\"padding-top:40%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Technical-Support-Division.jpg\" class=\"attachment-original size-original\" alt=\"Kawai Technical Support Division\" srcset=\"https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Technical-Support-Division.jpg 1920w, https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Technical-Support-Division-450x253.jpg 450w, https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Technical-Support-Division-768x432.jpg 768w, https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Technical-Support-Division-1024x576.jpg 1024w, https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Technical-Support-Division-600x338.jpg 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_537853939 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1466438891 > .col > .col-inner {\n  padding: 25px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n<div class=\"row row-full-width align-center\"  id=\"row-1122156309\">\n\n\t<div id=\"col-398469937\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\"  >\n\t\t\t\n\t\t\t\n<div class=\"nav-wrapper\"><ul class=\"nav nav-uppercase nav-horizontal nav-size-xlarge nav-divided text-center nav-center\"><li class=><a href=\"https:\/\/kawaius.com\/technical-support-division\/tsd-home\/\">Support Home<\/a><\/li><li class=><a href=\"https:\/\/kawaius.com\/technical-support-division\/faq\/\">FAQ<\/a><\/li><li class=><a href=\"https:\/\/kawaius.com\/technical-support-division\/software-os\/\">Software\/OS<\/a><\/li><li class=><a href=\"https:\/\/kawaius.com\/technical-support-division\/acoustic-downloads\/\">Acoustic Downloads<\/a><\/li><li class=><a href=\"https:\/\/kawaius.com\/technical-support-division\/owners-manuals\/\">Owner's Manuals<\/a><\/li><li class=><a href=\"https:\/\/kawaius.com\/technical-support-division\/contact-us\/\">Contact Us<\/a><\/li><li class=><a href=\"https:\/\/kawaius.com\/technical-support-division\/warranty-repairs\/\">Warranty<\/a><\/li><\/ul><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-center\" style=\"max-width:1300px\" id=\"row-1238563315\">\n\n\t<div id=\"col-274713861\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<p class=\"thin-font\" style=\"text-align: center;\"><span style=\"font-size: 27pt; ; color: #b59752;\">OFFICIAL\u00a0KAWAI TECHNICAL SUPPORT<br \/><\/span><\/p>\n<p>Providing continuing support for Kawai owners and technicians in North America is a priority at Kawai. On these pages, you will find valuable information about our products, warranties, service department, parts availability and other service topics related to Kawai Acoustic and Digital Pianos. \u201cFrequently Asked Questions\u201d include information about piano care, the age of your piano, things to know about \u201cused\u201d Kawai pianos, and general operational tips on a variety of Kawai legacy products.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-equal align-center row-box-shadow-2\" style=\"max-width:1300px\" id=\"row-341632336\">\n\n\t<div id=\"col-1412220451\" class=\"col medium-11 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1076076999\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover box-shadow-2 dark\" style=\"padding-top:40%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"585\" height=\"293\" src=\"https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Acoustic-Piano-Technical-Support.jpg\" class=\"attachment-large size-large\" alt=\"Kawai Acoustic Piano Technical Support\" srcset=\"https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Acoustic-Piano-Technical-Support.jpg 585w, https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Acoustic-Piano-Technical-Support-450x225.jpg 450w\" sizes=\"auto, (max-width: 585px) 100vw, 585px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1076076999 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #b59752;\">ACOUSTIC PIANO INFORMATION<\/span><\/strong><\/h2>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-94514858\" class=\"col medium-11 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_846040831\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover box-shadow-2 dark\" style=\"padding-top:40%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"450\" src=\"https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Digital-Piano-Technical-Support.jpg\" class=\"attachment-large size-large\" alt=\"Kawai Digital Piano Technical Support\" srcset=\"https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Digital-Piano-Technical-Support.jpg 600w, https:\/\/kawaius.com\/wp-content\/uploads\/2019\/06\/Kawai-Digital-Piano-Technical-Support-450x338.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_846040831 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #b59752;\">DIGITAL PIANO INFORMATION<\/span><\/strong><\/h2>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-341632336 > .col > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n<\/style>\n<\/div>\n<div class=\"row align-equal align-center row-box-shadow-1\" style=\"max-width:1300px\" id=\"row-2055442790\">\n\n\t<div id=\"col-501389094\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1063632633\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1063632633 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/kawaius.com\/technical-support-division\/faq\/kawai-piano-serial-number\/\" >\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 0px 20px;\">\n\t\t\t\t\t<div class=\"icon-box-img has-icon-bg\" style=\"width: 73px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"border-width:2px;\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"iso-8859-1\"?>\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1 Basic\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11-basic.dtd\">\n<svg version=\"1.1\" baseProfile=\"basic\"\n   xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"128px\" height=\"128px\"\n   viewBox=\"0 0 128 128\" xml:space=\"preserve\">\n  <path transform=\"matrix(0.128,0,0,0.128,0,0)\" stroke=\"none\" style=\"fill:#555555\" d=\"M 181 0 L 227 0 L 227 166 L 181 166 L 181 0 M 554 0 L 600 0 L 600 166 L 554 166 L 554 0 M 367 0 L 414 0 L 414 166 L 367 166 L 367 0 M 941 591 L 961 571 C 970 579 983 579 991 570 C 1000 562 1000 548 991 539 L 962 510 C 953 501 939 501 931 510 C 923 518 922 532 930 540 L 910 560 C 872 527 824 506 771 501 L 771 459 L 792 459 L 792 415 L 707 415 L 707 459 L 728 459 L 728 501 C 601 512 501 619 501 749 C 501 886 613 998 749 998 C 886 998 998 886 998 749 C 998 689 976 634 941 591 z M 749 937 C 646 937 562 853 562 749 C 562 645 646 561 749 561 C 853 561 937 645 937 749 C 937 853 853 937 749 937 z M 724 748 C 724 762 736 774 749 774 C 763 774 775 762 775 748 C 775 730 749 605 749 605 C 749 605 724 730 724 748 z M 669 474 L 669 458 L 669 415 L 669 377 L 707 377 L 782 377 L 782 89 L 697 89 L 668 89 L 623 89 L 623 189 L 530 189 L 530 89 L 437 89 L 437 189 L 344 189 L 344 89 L 251 89 L 251 189 L 158 189 L 158 89 L 0 89 L 0 769 L 465 769 C 464 762 464 756 464 749 C 464 621 551 509 669 474 z\"\/>\n<\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"text-align: left;\"><a href=\"https:\/\/kawaius.com\/technical-support-division\/faq\/kawai-piano-serial-number\/\"><span style=\"color: #b59752;\"> FIND THE AGE OF YOUR KAWAI PIANO <\/span><\/a><\/h3>\n<p style=\"text-align: left;\">Click here to view the Kawai Acoustic Piano Serial Number History \u2013 a list of Kawai Acoustic Piano serial numbers that started each production year.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t<div id=\"gap-1815440793\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1815440793 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/kawaius.com\/old-grand-piano-models\/\" >\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 0px 20px;\">\n\t\t\t\t\t<div class=\"icon-box-img has-icon-bg\" style=\"width: 73px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"border-width:2px;\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"iso-8859-1\"?>\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1 Basic\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11-basic.dtd\">\n<svg version=\"1.1\" baseProfile=\"basic\"\n   xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"128px\" height=\"128px\"\n   viewBox=\"0 0 128 128\" xml:space=\"preserve\">\n  <path transform=\"matrix(0.128,0,0,0.128,6,0)\" stroke=\"none\" style=\"fill:#555555\" d=\"M 895 457 L 696 457 L 686 434 C 730 406 791 362 827 314 C 860 269 870 244 864 225 C 857 207 834 198 800 189 C 737 173 706 148 705 111 L 774 24 L 775 24 L 780 13 L 599 0 L 301 347 C 259 352 232 358 231 358 C 230 359 228 360 228 361 C 217 401 184 435 166 451 L 66 451 C 64 451 62 453 62 456 L 62 488 C 62 490 64 492 66 492 L 81 492 L 81 516 C 81 528 69 557 53 557 L 4 557 C 2 557 0 559 0 561 L 0 633 C 0 636 1 638 4 638 L 114 649 C 122 658 138 678 142 711 C 147 757 147 895 147 895 L 159 895 L 159 922 L 173 922 L 173 895 L 183 895 C 183 895 186 743 198 704 C 205 678 214 665 219 660 L 418 680 C 419 680 419 680 420 680 C 420 680 420 680 420 680 L 422 680 L 493 675 C 501 683 524 708 529 752 C 535 805 535 967 535 967 L 549 967 L 549 1000 L 566 1000 L 566 967 L 578 967 C 578 967 581 789 595 743 C 605 706 628 676 638 665 L 680 662 C 681 662 682 661 683 660 C 684 659 684 657 684 656 L 674 627 L 705 624 C 711 636 717 651 719 669 C 725 718 725 867 725 867 L 738 867 L 738 897 L 753 897 L 753 867 L 764 867 C 764 867 767 704 780 661 C 785 643 793 628 801 615 L 895 606 C 898 605 900 603 900 601 L 900 597 L 900 523 L 900 461 C 900 459 897 457 895 457 z M 795 466 L 795 525 L 772 526 L 772 466 L 795 466 z M 752 466 L 752 527 L 506 533 C 498 518 497 503 496 491 L 496 466 L 752 466 z M 487 497 C 488 504 489 511 491 518 C 491 532 491 551 491 570 C 491 607 456 611 440 611 C 433 611 428 611 424 611 L 424 593 L 433 593 C 435 594 438 594 442 594 C 452 594 465 590 471 576 C 483 555 485 519 486 497 L 487 497 z M 648 457 C 656 452 666 446 678 439 L 686 457 L 648 457 z M 605 21 L 762 24 L 696 107 C 696 107 695 108 695 109 C 695 152 729 181 798 198 C 828 206 850 214 855 228 C 860 243 850 268 820 308 C 785 355 726 398 683 425 L 563 130 C 562 127 559 126 557 127 C 554 128 553 131 554 133 L 675 430 C 651 445 633 454 629 457 L 496 457 L 496 456 C 496 453 494 451 492 451 L 454 451 C 460 397 492 356 492 356 C 493 354 494 353 493 351 C 492 350 491 348 489 348 C 459 344 426 342 393 342 C 375 342 357 343 341 344 L 605 21 z M 231 380 C 231 380 231 380 231 380 C 231 380 381 374 447 439 C 447 439 447 439 447 438 C 446 442 446 447 445 451 L 180 451 C 196 436 219 411 231 380 z M 71 460 L 487 460 L 487 469 L 77 469 L 77 483 L 71 483 L 71 460 z M 20 566 L 53 566 C 76 566 91 532 91 516 L 91 493 L 476 497 C 476 550 464 584 447 584 L 406 584 C 404 584 401 586 401 588 L 401 596 L 29 582 L 29 592 L 401 614 L 401 619 L 20 595 L 20 566 z M 9 566 L 11 566 L 11 599 C 11 602 13 603 15 604 L 406 629 C 406 629 406 629 406 629 C 407 629 408 628 409 627 C 410 627 411 625 411 624 L 411 593 L 415 593 L 415 640 L 9 608 L 9 566 z M 815 525 L 815 466 L 890 466 L 890 523 L 815 525 z\"\/>\n<\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"text-align: left;\"><a href=\"https:\/\/kawaius.com\/old-grand-piano-models\/\"><span style=\"color: #b59752;\">OLDER GRAND PIANO MODELS <\/span><\/a><\/h3>\n<p style=\"text-align: left;\">Here you will find a chart showing how various Kawai grand piano models compare in size from the 1960s to the present.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t<div id=\"gap-1902107372\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1902107372 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/kawaius.com\/technical-support-division\/acoustic-downloads\/\" >\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 0px 20px;\">\n\t\t\t\t\t<div class=\"icon-box-img has-icon-bg\" style=\"width: 73px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"border-width:2px;\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"iso-8859-1\"?>\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1 Basic\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11-basic.dtd\">\n<svg version=\"1.1\" baseProfile=\"basic\"\n   xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"128px\" height=\"128px\"\n   viewBox=\"0 0 128 128\" xml:space=\"preserve\">\n  <path transform=\"matrix(0.128,0,0,0.128,3,0)\" stroke=\"none\" style=\"fill:#555555\" d=\"M 783 593 C 763 593 741 594 719 597 C 701 600 681 603 660 606 C 590 544 522 454 469 349 C 481 293 487 239 487 187 C 487 13 429 0 411 0 C 376 0 351 39 351 93 C 351 159 379 256 427 354 C 394 500 328 627 277 709 C 93 781 0 860 0 945 C 0 985 22 1000 44 1000 C 108 1000 223 871 305 743 C 406 704 530 671 649 650 C 721 708 792 737 863 734 C 927 732 950 703 950 676 C 949 635 891 593 783 593 z M 44 959 L 43 959 C 43 959 40 956 40 945 C 40 888 110 827 237 770 C 152 892 71 959 44 959 z M 391 93 C 391 58 405 40 411 40 C 417 40 446 66 446 187 C 446 218 444 250 439 284 C 409 210 391 142 391 93 z M 608 616 C 516 634 423 658 340 687 L 341 685 L 339 686 C 380 613 425 518 455 411 L 456 413 L 456 411 C 501 490 554 561 610 615 L 608 615 L 608 616 z M 862 693 C 810 694 758 677 705 641 C 711 640 718 639 725 638 C 745 635 764 634 783 634 C 871 634 909 665 909 677 C 909 682 895 692 862 693 z\"\/>\n<\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 class=\"uppercase\" style=\"text-align: left;\"><a href=\"https:\/\/kawaius.com\/technical-support-division\/acoustic-downloads\/\"><span style=\"color: #b59752;\">ACOUSTIC DOWNLOAD PAGE<\/span><\/a><\/h3>\n<p style=\"text-align: left;\">This section contains Kawai acoustic piano documents that will be valuable for experienced piano technicians. It includes information on piano parts, regulation and voicing. For service assistance or detailed service questions, visit the <a href=\"https:\/\/kawaius.com\/technical-support-division\/contact-us\/\"><strong>Contact Us<\/strong><\/a> page to reach our Technical Suppport Department.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1715144571\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1747344886\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1747344886 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/kawaius.com\/technical-support-division\/faq\/\" >\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 0px 20px;\">\n\t\t\t\t\t<div class=\"icon-box-img has-icon-bg\" style=\"width: 73px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"border-width:2px;\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"iso-8859-1\"?>\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1 Basic\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11-basic.dtd\">\n<svg version=\"1.1\" baseProfile=\"basic\"\n   xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"128px\" height=\"128px\"\n   viewBox=\"0 0 128 128\" xml:space=\"preserve\">\n  <path transform=\"matrix(0.128,0,0,0.128,5,0)\" stroke=\"none\" style=\"fill:#555555\" d=\"M 803 694 C 868 620 909 524 909 418 C 909 187 719 0 486 0 C 253 0 63 187 63 418 C 63 427 74 456 74 466 C 74 466 0 567 0 629 C 0 669 94 652 94 652 C 94 652 62 714 94 723 C 94 723 94 745 94 755 C 94 779 112 793 112 793 C 82 869 122 919 152 919 C 182 919 239 919 293 919 C 348 919 350 1000 350 1000 L 803 1000 C 803 1000 786 923 777 854 C 767 785 803 694 803 694 L 803 694 z M 473 660 C 436 660 406 630 406 594 C 406 557 436 528 473 528 C 510 528 540 557 540 594 C 540 630 510 660 473 660 z M 564 405 C 541 420 527 432 523 440 C 518 449 515 464 515 487 L 424 487 L 424 473 C 424 431 428 404 434 393 C 441 382 459 366 487 345 C 503 334 513 324 519 314 C 525 305 528 293 528 279 C 528 262 522 249 511 239 C 500 229 487 224 471 224 C 429 224 406 253 401 311 L 304 298 C 311 245 331 205 362 178 C 394 151 433 137 478 137 C 525 137 564 151 596 177 C 627 204 643 237 643 278 C 643 329 617 371 564 405 z\"\/>\n<\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"text-align: left;\"><a href=\"https:\/\/kawaius.com\/technical-support-division\/faq\/\"><span style=\"color: #b59752;\">FREQUENTLY ASKED QUESTIONS<\/span><\/a><\/h3>\n<p style=\"text-align: left;\">Here you will find answers to the most commonly asked questions about Kawai Acoustic and Digital Pianos.\u00a0<a href=\"https:\/\/kawaius.com\/technical-support-division\/faq\/\">READ MORE.<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t<div id=\"gap-1333033294\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1333033294 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/kawaius.com\/technical-support-division\/owners-manuals\/\" >\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 0px 20px;\">\n\t\t\t\t\t<div class=\"icon-box-img has-icon-bg\" style=\"width: 73px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"border-width:2px;\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"iso-8859-1\"?>\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1 Basic\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11-basic.dtd\">\n<svg version=\"1.1\" baseProfile=\"basic\"\n   xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"128px\" height=\"128px\"\n   viewBox=\"0 0 128 128\" xml:space=\"preserve\">\n  <path transform=\"matrix(0.128,0,0,0.128,0,1)\" stroke=\"none\" style=\"fill:#555555\" d=\"M 562 883 L 0 883 C 6 659 168 550 383 525 L 383 445 C 342 404 316 344 316 292 L 316 158 C 316 71 391 0 483 0 C 575 0 649 71 649 158 L 649 292 C 649 344 623 404 582 445 L 582 471 L 562 471 L 562 492 z M 605 514 L 978 514 L 978 821 L 849 821 L 849 950 L 605 950 z M 584 492 L 584 971 L 858 971 L 1000 830 L 1000 492 z\"\/>\n<\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"text-align: left;\"><a href=\"https:\/\/kawaius.com\/technical-support-division\/owners-manuals\/\"><span style=\"color: #b59752;\">OWNER\u2019S MANUALS<\/span><\/a><\/h3>\n<p>This section contains Owner\u2019s Manuals for many current and older Kawai digital instruments. If your model is not included, please <a href=\"https:\/\/kawaius.com\/technical-support-division\/contact-us\/\">Contact Us<\/a> for more information.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t<div id=\"gap-479836887\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-479836887 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<a class=\"plain\" href=\"https:\/\/kawaius.com\/technical-support-division\/warranty-repairs\/\" >\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 0px 20px;\">\n\t\t\t\t\t<div class=\"icon-box-img has-icon-bg\" style=\"width: 73px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" style=\"border-width:2px;\">\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"iso-8859-1\"?>\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1 Basic\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11-basic.dtd\">\n<svg version=\"1.1\" baseProfile=\"basic\"\n   xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"128px\" height=\"128px\"\n   viewBox=\"0 0 128 128\" xml:space=\"preserve\">\n  <path transform=\"matrix(0.128,0,0,0.128,0,1)\" stroke=\"none\" style=\"fill:#555555\" d=\"M 438 62 L 369 62 C 369 27 341 0 307 0 C 273 0 245 27 245 62 L 176 62 L 176 153 L 438 153 L 438 62 z M 989 255 L 442 255 C 436 255 431 260 431 266 L 431 972 C 431 978 436 983 442 983 L 838 983 C 839 983 841 983 842 982 C 843 982 844 981 845 980 L 996 828 C 998 827 998 825 999 824 C 999 823 999 823 999 822 C 999 822 1000 821 1000 821 L 1000 266 C 1000 260 995 255 989 255 z M 565 430 L 884 430 L 884 451 L 565 451 L 565 430 z M 565 597 L 565 576 L 884 576 L 884 597 L 565 597 z M 848 947 L 848 831 L 964 831 L 848 947 z M 20 120 L 145 120 L 145 99 L 0 99 L 0 878 L 400 878 L 400 857 L 20 857 z M 594 224 L 615 224 L 615 99 L 469 99 L 469 120 L 594 120 z\"\/>\n<\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 class=\"uppercase\" style=\"text-align: left;\"><a href=\"https:\/\/kawaius.com\/technical-support-division\/warranty-repairs\/\"><span style=\"color: #b59752;\">KAWAI PRODUCT WARRANTIES<\/span><\/a><\/h3>\n<p style=\"text-align: left;\">This section contains information about our industry-leading 10 Year Full Warranty on Kawai acoustic pianos and our digital piano warranties which vary based on model. 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